Jumbo Bags are a good answer to the market.

Our manufacturing takes place in Germany, the reputation of which in terms of quality is well established.

We also hold consumer tests to ensure utmost comfort and colour choice satisfaction.

Our indoor/outdoor models are manufactured in the same fabric as the Jumbo Bag, tried and true since over 5 years; very pleasant to the touch, it offers maximum suppleness to sublimate the millions of micro-balls, all the while ensuring unequalled strength.

Because your satisfaction is primordial, we really care about your opinion!

Do not hesitate to share your remarks with us!

Developed to offer both sturdiness and suppleness, our fabrics are very easily cleaned.

We recommend you clean both indoor and outdoor models using a sponge and water. If the stain is stubborn, soap will certainly get rid of it. Our indoor/outdoor fabric is very supple to offer you maximum comfort, but also highly resistant so it will last in time.

Thus, neither the green nor the harsh brush sides of the sponge are a problem.

We had initially integrated a cover to facilitate machine washing. Yet, following consumers test benches, we decided to remove the cover.

Indeed our bean bags are much less comfy when two fabrics rub against one another; they are also less flexible and do not easily mould to the shape of your body.

Therefore, comfort of use being your, and therefore our, priority, our Jumbo Bags do not have a cover. Easy cleaning, less hassle!

You have several options. You may have noticed that the giant cushion cover you received also contains an empty inner cover. We have indeed thought of the owners of older JumboBag models, or other giant cushions that are not removable, and that is why we provide this light cover, in each outer cover.

If you have ordered, separately, an outer cover and a complete set of 380 litres of filling balls, you can either :

- remove the empty cover inside the outer cover. To do this, simply untie the ties at the four corners (the ones at the bottom are also tied), then insert the 380 L set of balls inside and retie the ties to secure the two covers together

- decant the beads from the 380 L set that you received separately, using a simple funnel.

In both cases, you will have in your possession a spare inner cover in case the first one wears out.

Some low-cost products use low quality fabrics, with poor waterproof potency.

We offer you the best quality at the best price so that you can use your Jumbo Bag (indoor/outdoor) just like any garden furniture, without having to shelter it from the rain.

Some low cost products offer low quality fabrics that are not perfectly waterproof.

We offer you the best quality at the best price so that you can use your Jumbo Bag as garden furniture without having to bring it in when it rains

The weave of our Jumbo Bag footstools (stamped indoor/outdoor) is lined on the inside with a layer of PVC that makes it perfectly waterproof. Be careful however not to immerse it in your pool, waterproof does not mean watertight, so it may sink and you will not be able to bring it to the surface. For use in a swimming pool, we advise you to use the Swimming Bag designed specifically for relaxing in the water

We transfer your order and payment upon receipt to our factory in Germany. Your Jumbo Bag is then designed by expert hands, with great attention to detail. Since the factory is located at the centre of Europe, we can easily ship your order anywhere in Europe for only €12.9, and in around ten days only.

All our products are shipped via DHL.

You can choose to have your order delivered to your home, your place of work or the address of your choice.

Following your product’s fabrication and at the time of its shipping, a tracking number will be communicated to you.

Every purchase is secure.

The payment methods chosen by jumbobag.fr are 100% secure.

For credit card payments, the Crédit Mutuel Cybermut ensures payment security.

These solutions protect and secure any personal data customers enter into jumbobag.fr, while ensuring each transaction’s conformity and security.

For security reasons, we do not keep your bank information, this is why details are asked you again each time you place a new order.

Several payment types are available:

• Credit card payment
• Paypal payment
• Payment via check
• Payment via bank transfer

For more information you can refer to the Payment Methods header.